Keynote Presentations

 

How Not to Build Online Markets   

 

Lessons in the Design of Trading Communities

 

Professor Peter Kollock, University of California Los Angeles , USA

 

E-mail: kollock at ucla.edu

 

Home page: http://www.sscnet.ucla.edu/soc/faculty/kollock/


 

 

Abstract

The design of online communities is one of the most important theoretical and practical challenges we face.   Social dynamics and community design are important even in realms that at first seem purely economic or technical.   This presentation reports on results from a multi-year study of the social dynamics of online commodity markets.   In particular, it examines the many attempts (and failures) to create new online markets for the trading of wholesale standardized goods during 1998-2001.

These failed attempts provide invaluable data on the necessary underpinnings of online trading communities and the social dynamics that drive them.   Ignoring the behavioral realities of markets and the necessary roles of trust and cooperation led to designs and technology that in many cases were incompatible with the needs of the market participants.

Bio

Peter Kollock is Professor & Vice Chair in the Department of Sociology at UCLA and Cofounder of onExchange Inc., a Boston based company that builds online marketplaces for the financial industry.  From the inception of the company through 2001, Dr. Kollock headed research and strategic planning at onExchange as Executive Vice President.  He is a recognized expert on Internet markets and communities, having worked in the area since 1990. Dr. Kollock edited Communities in Cyberspace and is at work on a second volume of studies of online communities titled Connected Action.   His current research focuses on the social dynamics of markets, both online and traditional.

In addition to his academic and applied research projects, Dr. Kollock has several years experience as a developer and consultant in the software industry, and has worked with numerous companies including Microsoft, Philips , France Telecom, and LG Corporation. He is a frequent speaker at Internet and financial industry conferences.  He holds a BA, MA, and PhD from the University of Washington .

 

Communities of Ideology

How Virtual Strength in Numbers is Changing the World

by Cliff Figallo, SociAlchemy, USA

 

E-mail: cfig at socialchemy.com

 

Home page: http://www.socialchemy.com/


 

 

Abstract

The rewards one gets from a community are the main drivers of one’s commitment to that community. As technology has advanced in power, convenience, global reach and design, rewards are being realized through association with expansive Web communities of shared ideology and mission. The influence of these modern, large-scale Web communities is being felt across the landscape of establishment politics, economics and media. Being a partner with thousands of others in such influential interactive ventures has stimulated today’s version of the network effect, where greater numbers are seen to generate greater value.

In this presentation, twenty years of insider perspective are applied to the evolution of group communication from isolated message boards to today’s global, grassroots, collaborative publishing environment. Weblogs have become hubs for citizen-driven systems of belief and activism around the world, and in this highly politicized infospace, people strongly identify themselves with active communities that conduct investigative research, advance ideological causes, challenge mainstream news sources, and exert noisy influence on governments and international politics. The presentation will consider the question: Are Web communities becoming a new and important organ of world politics?

Bio

Cliff Figallo was founding Director of The WELL, one of the earliest and most celebrated virtual communities. His six years in that position qualified his as a leading expert in the social uses of networked media. Since that time, he has continued to design, manage and report on communities for purposes ranging from software development and product support to entertainment and health care. He has written two books – one on community management and the other on knowledge sharing. He is currently serving as a content editor for Trilogy, a health and human services resource provider on the Web, and as a community management consultant for TAP-IN, a project for staffing free clinics in the U.S. with retired healthcare professionals.

 

The Growing Importance of e-Communities on the Web

by Professor Hermann Maurer, Graz U. of Technology, Austria

 

E-mail: hmaurer at iicm.tu-graz.ac.at

 

Home page: http://www.iicm.edu/maurer


 

 

Abstract

As the web is changing, e-communities are gaining more and more importance. The formation and maintenance of e-communities is supported by various technologies like wikis, discussion forums and Internet games which we briefly describe in this paper. Some of these technologies are not completely new and have been well known for a long time. We believe that in combination with new technologies and methodologies it makes sense to take a look on how e-communities are used now and will be in the near future. This paper describes an overview which software pieces, methodologies and techno-social behaviours are responsible for the growing importance of the further development of e-communities.

KEYWORDS: wiki, blog, Internet games, file sharing, discussion forums, answer brokering, Web 2.0.

Bio

Born in Vienna, Austria, Maurer studied mathematics and computer science at the Universities of Vienna and Calgary, and was Assistant and later Associate Professor for Computer Science at the University of Calgary 1966-1971. He then took on various positions as full professor at a number of universities, and is now at the Graz University of Technology specializing in networked multimedia systems and their applications to knowledge management, learning, digital libraries, museums, and societal implications of new developments in computers. As hobby he is writing a series of Science Fiction novels.

Some of his main accomplishments include: Dean of Faculty of Computer Science with about 200 researchers and 2500 students, head of two research institutes in Graz Published some 600 papers and 20 books, half of them technical, the most recent on “Learning Support Systems for Organizational Learning“ (2004) and the others Science Fiction.

Supervised some 500 M.Sc. and 40 Ph.D. theses'. Founded 16 companies and a number of international conferences and journals.
Two honorary doctorates, member of two academies of science, many distinctions
Project leader of some 20 multimillion-dollar projects

 

 

 

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